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Forgot your user name and password?

Unfortunately, if you've forgotten your Ally (free member) username or password, there is no way to get it back. We do not store any private information about our users. We recommend you create a new account and write your username and password down on a piece of paper and keep it in a safe place!

If you are an Idea Seeker (paid member) or bought KidsKash, please contact us. Send us the user name (if you know it) and the parent's e-mail address you used when you paid. We will verify the information and send you an e-mail with your username and password.

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